Hiring packers and movers is not just about finding the lowest price — it’s about finding a trustworthy company that delivers safely and transparently.

But how do you know which mover to choose? The answer lies in asking the right questions. Most families don’t ask enough questions and later face hidden charges, careless handling, or delays.

Here’s a list of the top 12 questions you should ask packers and movers in India before hiring them.

1️⃣ Are You a Registered Company?

Why ask: Many fraud movers operate without legal registration.

✅ Ask for:

• GST number

• PAN number

• Company registration certificate

• Official invoice with GST

👉 Genuine movers like Singhania Packers & Movers are fully registered and provide official GST bills.

2️⃣ Can You Provide a Written Quotation?

Why ask: Verbal estimates = hidden charges later.

✅ Written quotation must include:

• Packing, loading, transport, unloading, unpacking

• GST (12%)

• Insurance (Risk Coverage) – optional

• Labor charges, floor carry, distance charges

👉 Our quotations always state “No Hidden Charges Guaranteed.”

3️⃣ What Packing Materials Do You Use?

Why ask: Poor packing = damaged goods.

✅ Look for:

• Bubble wrap for fragile items

• Corrugated sheets for furniture

• Waterproof stretch film (essential in India)

• Strong cartons for stacking

👉 We use multi-layer, waterproof packing as standard.

4️⃣ Do You Offer Load-to-Load or Part Load Service?

Why ask: Part-load = goods mixed with others = delays & damages.

✅ Safer option = Load-to-Load Service, where your goods remain in the same truck until delivery.

👉 Singhania guarantees Load-to-Load Service for all major moves.

5️⃣ Is Insurance (Risk Coverage) Available?

Why ask: Without insurance (Risk Coverage), you risk major losses.

✅ Details to ask:

• Premium (usually 3% of declared value)

• Coverage (external damage/loss)

• Exclusions (cash, jewelry, liquids, internal faults)

• Claim window (2 days goods, 12 hrs vehicles)

👉 We always offer Insurance (Risk Coverage) as an optional add-on for your peace of mind.

6️⃣ What Payment Terms Do You Follow?

Why ask: Fraud movers may demand full cash in advance.

✅ Genuine movers:

• 10% booking advance (non-refundable)

• Balance before loading

• Payments accepted via IMPS/NEFT/UPI/RTGS

👉 At Singhania, we follow secure, transparent payment terms.

7️⃣ How Many Years of Experience Do You Have?

Why ask: Experience matters in handling fragile goods, vehicles, and interstate moves.

✅ Look for:

• Company track record

• Number of relocations handled

• Corporate references (if available)

👉 We have completed 8,000+ successful relocations since 2007.

8️⃣ What Services Are Included in the Quote?

Why ask: Some movers exclude unpacking, assembly, or loading.

✅ Ask clearly:

• Is unpacking included?

• Is labor included?

• Any extra for floor carry or long push?

👉 Our quotations always include packing, loading, transport, unloading, and unpacking.

9️⃣ How Do You Handle Cars & Bikes?

Why ask: Vehicles need special care.

✅ Ask for:

• Car carriers with hydraulic lifts

• Bike packing (corrugated + stretch film)

• Insurance (Risk Coverage) for vehicles

• Delivery timeline

👉 We provide safe nationwide car & bike transport with proper documentation.

🔟 What Are the Delivery Timelines?

Why ask: Fake movers promise “same-day intercity delivery” — impossible for 500–1000 km moves.

✅ Ask for:

• Written delivery window

• Road/traffic/weather conditions

• Delay policy

👉 We give realistic delivery estimates upfront.

1️⃣1️⃣ What Are My Responsibilities as a Customer?

Why ask: Many issues arise when customers don’t prepare properly.

✅ You must:

• Defrost fridge 12–24 hrs before

• Empty fuel from two-wheelers

• Disconnect gas cylinders

• Remove water from AC/geyser

• Keep jewelry, cash, and documents with you

👉 We share a customer prep checklist before every move.

1️⃣2️⃣ What Happens in Case of Damage or Delay?

Why ask: Many movers avoid accountability.

✅ Ask for:

• Insurance (Risk Coverage) claim process

• Delivery delay conditions

• Written terms & conditions

👉 At Singhania, our T&Cs cover insurance (Risk Coverage), customer responsibilities, and clear delivery commitments.

📊 Packers and Movers Charges in India (2025)

📝 Key Takeaways

• Always ask for a written, itemized quote.

• Clarify insurance (Risk Coverage) terms.

• Confirm if service is Load-to-Load.

• Ask about labor, GST, floor charges, unpacking.

• Only trust movers who share transparent T&Cs.

❓ FAQs – Questions to Ask Movers

1. What should I ask before hiring movers?

About registration, written quotation, insurance (Risk Coverage), services included, payment terms, and delivery timelines.

2. How can I avoid hidden charges?

By confirming all costs (packing, GST, labor, insurance) in writing.

3. Is insurance (Risk Coverage) compulsory?

No, but highly recommended for intercity or high-value moves.

4. Do movers shift vehicles too?

Yes, genuine movers provide car carriers and bike transport services.

5. Why choose Singhania Packers & Movers?

• No Hidden Charges Guaranteed

• Load-to-Load Service

• Insurance (Risk Coverage) Optional

• 8,000+ Relocations Nationwide

✅ Final Word

Asking the right questions can save you from fraud, hidden charges, and stress. Before you hire any packers and movers in India, go through this checklist of 12 essential questions.

At Singhania Packers & Movers, our answers are simple: No Hidden Charges, Transparent Quotations, Load-to-Load Service, and Insurance (Risk Coverage) for your peace of mind.

📞 Call 9824302113 today for a free relocation consultation or visit singhaniapackers.com.