Hiring the right packers and movers can make your relocation smooth, safe, and stress-free. But the wrong choice can lead to fraud, hidden charges, or damage to your valuable goods. In India, the relocation industry is crowded, and unfortunately, many fake movers operate with misleading promises.

To protect yourself, it’s important to know how to identify genuine packers and movers in India. This guide explains what to look for, red flags to avoid, average costs, and why insurance (Risk Coverage) is essential.

✅ 1. Verify Registration and Legal Documents

A genuine moving company will always be registered and traceable.

What to check:

• GST number and proper billing.

• Company registration (Private Limited, LLP, or Proprietorship).

• Office address (visit if possible).

• PAN card details on quotation.

👉 If a company hesitates to provide these details, consider it a red flag.

✅ 2. Demand a Written Quotation

Fraud packers lure customers with low verbal quotes and later demand more money.

Checklist:

• Written quotation must include packing, loading, transport, unloading, unpacking.

• GST (12%) should be mentioned separately.

• Insurance (Risk Coverage) must be clearly listed as optional.

• A note like “No Hidden Charges Guaranteed” builds trust.

✅ 3. Check Packing Material Quality

Poor packing = guaranteed damage.

Genuine movers use:

• Bubble wrap for fragile items.

• Corrugated sheets for furniture.

• Waterproof stretch film (essential in Indian monsoon).

• Strong cartons with proper sealing.

👉 Fake movers often use second-hand cartons or skip waterproofing to cut costs.

✅ 4. Ask About Service Type (Load-to-Load vs Part Load)

Part-load service is risky as goods are mixed with others. This often leads to delays or missing items.

Checklist:

• Ask if your goods will travel in a dedicated truck (Load-to-Load Service).

• Confirm door-to-door delivery, not just up to a warehouse.

👉 Genuine movers provide transparency about the service type.

✅ 5. Verify Insurance (Risk Coverage)

Accidents, bad weather, or road conditions are beyond control. Without insurance (Risk Coverage), customers bear the loss.

Checklist:

• Transit Insurance (Risk Coverage) is usually 3% of declared value.

• Covers external damage/loss during transit.

• Exclusions: jewelry, cash, liquids, inflammables, internal faults.

• Claim period: 2 days for goods, 12 hours for vehicles.

👉 If movers don’t offer insurance (Risk Coverage) or discourage it, they aren’t genuine.

✅ 6. Understand Payment Terms

Fraud movers often demand full advance and then delay delivery.

Checklist:

• Genuine movers take 10% advance (non-refundable).

• Balance payment before loading, with GST invoice.

• Digital payments accepted (IMPS/NEFT/UPI/RTGS).

👉 Always avoid cash-only movers.

✅ 7. Check Reviews and Past Track Record

Real customers leave genuine feedback. Fake movers often create paid or duplicate reviews.

Checklist:

• Google reviews (look for 4+ star ratings with detailed comments).

• Social media presence.

• Word-of-mouth recommendations.

• Company website and blog activity.

✅ 8. Ask About Labor & Loading Arrangements

Some movers exclude labor charges initially. Later, they demand extra.

Checklist:

• Number of laborers included in the quote.

• Floor-carry charges (if lift unavailable).

• Whether unpacking is included.

👉 Genuine companies include these details upfront.

✅ 9. Confirm Delivery Timelines

Scammers promise “same-day intercity delivery” — impossible for 500–1000 km moves.

Checklist:

• Ask for realistic delivery estimates.

• Ensure terms mention possible delays due to weather or traffic.

• Demand written confirmation of delivery window.

✅ 10. Read Terms & Conditions Carefully

Most disputes happen because customers don’t read T&Cs.

Checklist:

• Items excluded (cash, jewelry, inflammables, liquids).

• Insurance (Risk Coverage) policy.

• Customer responsibilities (fridge defrost, fuel removal, society permissions).

• Refund/cancellation policy.

👉 Genuine movers share a proper T&C document with every client.

📊 Average Packers and Movers Charges in India (2025)

💡 Charges vary depending on distance, volume, floor level, and packing material quality.

📝 Pro Tips to Identify Genuine Movers

• ✅ Visit their office (if possible).

• ✅ Compare 2–3 written quotes — not verbal.

• ✅ Never pay full in advance.

• ✅ Always opt for insurance (Risk Coverage).

• ✅ Trust movers with clear rate charts and T&Cs.

❓ Frequently Asked Questions (FAQs)

1. How do I know if a mover is genuine?

Check registration, GST, office address, reviews, and written quotation.

2. Why do some movers charge much less?

Because they exclude packing/labor, add hidden charges later, or mix goods. Genuine movers give transparent rates upfront.

3. Is insurance (Risk Coverage) necessary?

Yes. It’s optional but strongly recommended for safety against external damages.

4. Do movers provide unpacking services?

Yes, genuine movers include unpacking in their written quotation.

5. What makes Singhania Packers & Movers genuine?

• No Hidden Charges Guaranteed

• Load-to-Load Dedicated Trucks

• Insurance (Risk Coverage) Options

• Transparent Terms & Conditions

✅ Final Word

Hiring genuine packers and movers is about protecting your family’s belongings from fraud, hidden costs, and poor handling. By following this checklist, you can ensure a safe, stress-free relocation with complete transparency.

At Singhania Packers & Movers, we’re committed to honesty, safety, and professionalism — with No Hidden Charges and optional Insurance (Risk Coverage).

📞 Call 9824302113 today for a free moving quote or visit singhaniapackers.com.